How to track your referral

To chase your referral please contact the Referral Centre on 0300 5611222 or email or you can call Ashford and St Peters appointment department  by telephone on 01784 884351 or email

Once a referral has been made by your GP Practice, the responsibility for your onward appointment and further treatment is transferred to the NHS referral service, and subsequently the hospital / specialist team you will receive your treatment from.  Your GP team are not able to book or chase these appointments for you.

If you have received from the NHS referral Service a Booking Reference Number and Access code then you can use the NHS website below to track your referral:

Log in to NHS Manage Your Referral Website

Find out about referrals on the My Planned Care website.

In case you need to contact a particular hospital department directly then the details are below:

A to Z of Ashford Hospital Hospital departments and contact details

St Peter’s Hospital, Guildford Road, Chertsey, Surrey, KT16 0PZ


Telephone: 01932 872000

Ashford Hospital, London Road, Ashford, Middlesex, TW15 3AA


Telephone: 01784 884488

Date published: 20th September, 2023
Date last updated: 11th April, 2024