Request Medical Help

Please click on the link below:

Click Here to Request Medical Help

This form is for requesting medical help and the same form is completed whether you prefer to visit or telephone the Practice.  You do not need to complete the form for prebooked nurse appointments like wound care, immunisations blood tests etc.

To check in remotely for your appointment

You can remotely check in for your appointment if you are within 100m of the Practice address. To check in remotely please use the link below

https://engage.gp/15629/#/arrive

On the day requests

For routine  requests it is best to use the online system link above.

If it is a medical emergency then please see the NHS advice below.

If you need medical help now

Call 111

If you need medical help now, use NHS 111 online or call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Available 24 hours a day 7 days a week.

Call 999

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

Medical emergencies can include:

  • loss of consciousness
  • an acute confused state
  • fits that are not stopping
  • chest pain
  • breathing difficulties
  • severe bleeding that cannot be stopped
  • severe allergic reactions
  • severe burns or scalds

Patient Phone calls

Please note if your appointment is a phone call then our team will try their best to contact you and if the first call is not answered they will wait about 20 mins and then call you a  second time. If there is no answer the appointed will be noted as a did not attend and the clinician will have to move on to their next patient.

Date published: 20th September, 2023
Date last updated: 9th November, 2025