Your Social Prescription – Getting Started
Social Prescribing is a way of linking people with social, emotional and practical needs to a range of local non-medical support services. They can support adults in a variety of areas including:
- Physical and mental wellbeing
- Community centres
- Financial support
- Advice and information
- Leisure services
- Housing options advice and adaptations
- Council services
- Befriending schemes
- Family support
Many of the services on offer are also self-referral and you can contact them directly for support. Please see details below:
Support with Personal Care
For support with washing , dressing, taking medication and keeping safe.
These schemes can offer light housework, minor household repairs, accompanying on medical appointments, shopping, collecting prescriptions, dog walking, letter writing/form filling, light gardening and help with essential transport. The organisations are run by volunteers. They do not charge for their services but donations are appreciated. Transport to be booked in advanced.
- Ashford Helping Hands – 07754 083 502 (M-F 10:00-14:00)
- Care in Shepperton – 01932 254604 (M-F 09:30-12:00)
- Sunbury Good Neighbour – 07956822546 (09:30-11:30)
- Stanwell Good Neighbour – 07553221796 (M-F 10:00-12:00)
- Laleham Good neighbours – 07434 433844 (10:00-14:00)
- Good Neighbour Schemes Surrey – 01483 566072 (M-F 09:00-17:00)
- Voluntary Support North Surrey – 01784 465536
- Silverline – 0800 4708090 24/7 emotional support for the over 60’s (via the phone)
- Samaritans – 116 123
- Mental health support – 0300 123 3393 (Mind)
- Domestic abuse helpline – 0808 2000 247 or 0844 804 4999
- Support for carers – firstname.lastname@example.org (online support)
- Action for carers Surrey – 01483 302 748
- AGE UK – 01784 770 393
- CAB – 01932 827187
- Money Advice Service – 0300 500 5000
- Advice Plus – email@example.com
- Health 111 – non emergency health advice, or talk to your pharmacist.
Help to get the elderly to medical appointments eg doctor, dentist, chiropody, optician or visiting relatives in hospital or care homes. Drivers give their time freely but a charge is made to cover their expenses. Transport to be booked in advance.
- Community Food Bank (Sunbury) firstname.lastname@example.org or 07496 52463
- Manna Food Bank (Spelthorne) email@example.com or 07770 478778
- Stanwell Food Bank (Stanwell) firstname.lastname@example.org or 07429 584286
- The Salvation Army (Ashford) email@example.com or 01784 423424
Cold Weather Payments: If you are on certain benefits, you may be eligible for these if the weather in your area falls to 0° centigrade or below for seven days in a row – automatic payment.
Warm Home Discount: If your electricity supplier belongs to this scheme and you’re getting the guaranteed part of Pension Credit, you will automatically get an annual discount of £140 off your electricity bill. You may also be eligible if you are on a low income and meet your energy supplier’s criteria for the scheme.
Grants for Energy Efficiency: If you are on a low income and claim one of a range of income and disability related benefits, you may be able to get a grant to help with the costs of improving the energy efficiency of your home. For example by updating heating systems or insulation.
- Thames Water – Customer Assistance Fund – 0800 111 4680
Affinity Water – The Water Direct Scheme can also help customers with their bills. This is for Affinity Water households that get Pension Credit, Income Support, Jobseeker’s Allowance, Employment and Support Allowance. The applicant also needs to be behind on their current payments – 0800 697 982.